Not quite right? No worries — returning is simple, free, and quick.
Returns accepted within 28 days of delivery. Items must be unworn, unwashed, and with all original tags.
Email hello@threadshedstudio.com with your order number and the item(s) you'd like to return.
We'll email a prepaid Royal Mail returns label within 1 working day. Print and attach to your parcel.
Your ASDA Gift Card is refunded within 5–7 working days of us receiving your return.
Since ASDA Gift Cards are our only payment method, all refunds are credited back to the ASDA Gift Card used for the original purchase. If that card is no longer available, we'll issue a new gift card credit by email within 5–7 working days.
✅ Unworn items with original tags attached · ✅ Items in original condition · ✅ Orders within 28 days of delivery
❌ Worn or washed items · ❌ Items without tags · ❌ Final Sale items · ❌ Personalised items · ❌ Swimwear where hygiene liner has been removed
Need a different size? Email us and we'll hold the size you need while processing your return (subject to stock availability). If the requested size has sold out, we'll refund your ASDA Gift Card in full.